Current operational status
Normal Operation

Operational messages
09-10-2017 10:14 Techotel Hosting is stable again, we are still working on the issue, small delays can happen.
09-10-2017 09:35 Techotel Hosting has encountered some issues.
06-10-2017 14:39 Hosting center is stable again.
06-10-2017 13:40 TDC has broadband issues: https://erhvervkundeservice.tdc.dk/driftsinformation/driftsinformation
06-10-2017 12:59 We have encountered instability on hosting servers, we are working on it.
25-09-2017 17:07 Hosting center is stable again.
25-09-2017 16:20 Most of the hosting servers are stable now. We are still working on the issue.
25-09-2017 14:08 We have unstability at some server. We have competent Tecnical staff looking at the issue. Sorry for the disturbunce:-)
27-08-2017 13:16 SWEDEN note. All Picasso system is up and running. Some bi/thirdparty interfaces is in process. If anything call Techotel hotline.
26-08-2017 19:02 SWEDEN Note. ALL Swedish Picasso is now up and running! If You have problem with Selctor. Please call swedish hotline.
26-08-2017 18:01 Just now we setup the last Picasso icons a the hotels. I your hotel is not running phone the support in your country or phone DK support +452925 0101.
26-08-2017 14:47 All applicationsfiles for Hotels in Sweden has been restored. Testing and configuration has commenced and will take some time. Please note, that priority has been Picasso, sub/bi and interfaces is secondary. Please test every 20 min to log on and use Picasso. Users in Sweden: After 1600 please report issues to support@techotel.se
26-08-2017 13:08 We are now getting more and more hotels up and running. Still some hotels left. Please reconnect every 20 min.
26-08-2017 11:20 Many hotels are running. We still restore connections the the hotels. Please this can be difficult to get in contact with the hotline due to many phone the hotline. Next update 13.00
26-08-2017 07:24 Nothing new still backup are restoring to enable acces to hotels. May take several hours. Next update 10.00
26-08-2017 04:17 Still some servers are restoring backups- It just take long time restoiring backup...next update 07.00
26-08-2017 03:56 Sorry for the delay The most of the hotels are up running now. We have also resend reservation in Denmark. We hope to be in full production during saturday-:) Next update 07.00
25-08-2017 23:49 Sweden exe files are in progress, next. Norway exe.files, then Irland files. Exchange is restored. Mails is being restored now. Next update 02.00
25-08-2017 23:08 Danske exe files are restored, Sweden exe files are in progress, next. Norway exe.files, then Irland files. Exchange is restored. Mails is being restored now. Next update 24.00
25-08-2017 20:59 Several hotels are up running but restoring backup might take several hours more. Try to connect your hotel every 20 minutes. :-) Next update at 23.00
25-08-2017 18:19 We have removed the virus. We are restoring backup of .exe files to the servere. The virus was in at the hotel mailbox. We might delete some confirmations mail done today. Next update 19.30 :-).
25-08-2017 17:10 We ar installeling backups. This take long time. Next info 18.00
25-08-2017 16:19 We are still working on restoring the lost data. More info soon.
25-08-2017 15:24 We have now stopped the virus. We are starting restoring backup of .exe files to the servere. No hoteldata has been damage. The servers might be down the hole evening / night. Next update in 45 minutes.
25-08-2017 14:58 We are still working on the issue.
25-08-2017 13:45 We are having problems in the hosting center, we are working hard to resolve this. Try to connect every 15 minutes. We will update the homepage every 30 minutes. Sorry for the disturbuence
28-07-2017 11:58 Phone problem is solved
28-07-2017 10:34 Because of error at TDC our phone system is down. Please contact us by email in the meantime. We've been told they are working on the problem
13-07-2017 08:14 HI our servers ar running again. All hotel are running fine. Sorry for the integrupt.
13-07-2017 08:02 Hi our Sql server ar down. We have tecnical staff looking at the issue. Dont phone us just try to connect every 20 minutes, sudently you wil get though. Next updater at this page in 30 minutes. Sorry
13-06-2017 12:43 We are in the process of getting a new and improved telephone system which will start working wednesday the 14/6, we might experience some disturbence with the phone line. We will be available again as soon as possible
12-06-2017 00:10 All hotel are running fine.
11-06-2017 23:46 Hotels in Norway ans Sweden are down, due planned server stop and to server problems. We are working to solve the problem. Dont phone us just try to connect every half hour. Sorry for the disturbuence.
04-06-2017 20:11 Hosting are running normal now
31-05-2017 13:49 Copenhagen - Brøndby has just bín without electricity in 35 minutes. Techotel Diesel generatos startet ad kept the servers running without problems. DONG is live againg.
27-04-2017 15:16 Some of our customers are experiencing problems with operation. We are working on solving the issue.
06-02-2017 15:39 Today we stop a server 5 minutes at 16.00 aclock. You will be live directly after. Sorry for the interrruption:-)
10-01-2017 16:36 problem is soved, we are now in normal operation again.
10-01-2017 15:55 Remote desktop connection is unstable, We are working on a solution
17-11-2016 09:35 Internet at our Norwegan department is back, and your email will be answered asap.
16-11-2016 16:18 Support Norway has lost internet and emails sent to support are delayed. We expect everything to be back to normal tomorrow.
27-10-2016 13:20 problem is soved, we are now in normal operation again.
27-10-2016 11:44 We are experiencing disturbance, we are working on the issue
24-10-2016 02:31 We are live:-) The serveres are running like normal:-)
24-10-2016 01:04 Update 7: We nearly are connected but not ready. We delay going live to 02.00 Sorry :-)
24-10-2016 01:03 Update 6: We nearly are connected but not ready. We delay going live to 01.40 Sorry :-)
24-10-2016 00:16 Update 5: We are still not ready. We delay going live to 01.10 Sorry we would like to be finnished also:-)
24-10-2016 00:08 Update 4: We are not ready yet. We delay going live to 00.40 Sorry:-)
23-10-2016 23:37 Update 3 ! We have still some problems with one of the units. We have to delay going live to 24.15 Sorry:-)
23-10-2016 23:00 Update 2 ! We have still some problems with one of the units. We have to delay going live to 24.00. Sorry:-)
23-10-2016 20:50 Hi as informed by mail. We are installing new hardware form 21-23.00 tonight. We expect the be live again at 23.00.
19-09-2016 12:15 hosting is now normal
19-09-2016 12:13 We are experiencing disturbance, we are working on the issue, we expect to be back to normal in 15 minutes
16-08-2016 22:50 All servers are running fine. Sorry for the disturbuence. Have nice evening:-)
16-08-2016 22:38 We have problems at your database servers. Update will be written her every 15 minutes. Sorry
01-08-2016 20:46 All servers are running fine. But as 2900 users are connecting to us then Picasso might be slow the next 15 minutes. Sorry for the disturbance. A detailed info will be mailed to the customers :-)
01-08-2016 19:54 We have unstability since 19.35 at the connection to the servers. We have competent technical staff working at the issue. You can try to connect to the servers every 15 minutes.
30-05-2016 17:38 Hosting is running normal now.
30-05-2016 17:25 Our internet service provider is currently experiencing network issues.
20-02-2016 12:07 Hosting running fine
08-02-2016 07:05 Techotel is installing 10 extra serves to boost speed and stability. While instaling we might have few disconnections. Just login again. Next info update at 13.00
05-02-2016 15:03 Techotel kører backup og tilføjer flere servere for at styrke stabiliteten på Hostingen. Lige i disse dage kører store tunge backup som bevirker periodisk ustabilitet.
28-01-2016 06:58 Hosting is running fine
06-01-2016 04:22 Hosting is running normal
05-01-2016 19:09 Brøndby Copenhagen has been no power, the hole area has no elictricity. Techotel has electricity, but no internet. Please follow www.DONG. dk homepage
05-01-2016 13:30 Planned downtime. We are upgrading our servers between 13:30 and 16:00 Danish time.
16-11-2015 14:00 Planned downtime. We are upgrading our fiber connection. Connection vil be down for about one hour.
15-11-2015 10:43 All servers are running fine :-)
29-10-2015 21:00 All servers are running fine :-)